Refund policy

Do you offer returns?
Because each ring is handmade and custom, we do not offer returns.

What if my ring doesn’t fit or I’m not satisfied?
If your ring doesn’t fit or you are not completely happy, contact us. We can create another ring that meets your requirements at a reduced price.

What type of warranty do your rings have?
All our rings come with a lifetime warranty. If your ring is damaged, contact us and we will repair it and return it to you for a small fee, usually just the cost of shipping.

Warranty coverage can vary depending on the situation, so please reach out if any damage occurs.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel your order within 14 days, for any reason and without a justification. 

Cancellation
We will notify you once we’ve received your cancellation request. You’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at ringsbyblake@gmail.com.